Q1. I have a query regarding IFFOR policy / policy development process, whom do I contact?

Q2. How do I report images of sexual child abuse?

Q3. How do I as a parent filter out age-restricted websites?

Q4. How do I report a complaint about a dotXXX website?


Q1. I have a query regarding IFFOR policy / policy development process, whom do I contact?

A1. Please contact us at iffor.org/contact and select either "General comments or questions" or "Public policy and participation" depending on your query. Your message will then go directly the best person to answer it.

If IFFOR staff are not able to resolve it to your satisfaction, you can then contact the Office of Ombudsman (select "Ombudsman" from the same Contact page). All communication will go only to the Office of Ombudsman, who is independent and will be treat it entirely confidentially. For more on the Ombudsman, see iffor.org/ombudsman.


Q2. How do I report images of sexual child abuse?

A2. Please report it to the Hotline in your specific country: inhope.org


Q3. How do I as a parent filter out age-restricted websites?

A3: You as parents are the first line of defense and IFFOR strongly encourages all parents and schools to help prevent minors from accessing age-inappropriate material online through the variety of available products and services.

  • Stand-alone Parental Control Systems
    • AOL Parental Controls: software to keep your children safe online: web browsing, IM and email and time limits: parentalcontrols.aol.com
    • McAfee’s Safe Eyes: Mac, PC, and iOS compatible software that protects your family from harmful content and other dangers on the internet: internetsafety.com
    • MetaCert: combines hyperlinks and keyword analysis to automatically label websites that contain adult content and provides a browser plugin that parents can download: family-safety.metacert.com
    • NetNanny: alerts parents of inappropriate activity, strives to stop accidental exposure to unwanted content, and works to keep kids safe: netnanny.com
    • Norton Online Family: provides stand-alone parental control system: onlinefamily.norton.com
  • Search Engines. Most people search for information on the Internet using a search engine
    • Google: provides Safe Search on computers, mobile and apps: google.com/familysafety
    • Internet Explorer: uses Google Safe Search: google.com/familysafety
    • Firefox: enforces parental control settings you’ve entered on Windows to stop unwanted downloads and more.
  • Cell phones. Most cell phone companies provide parental controls that you need to setup BEFORE you give your children the cell phone.

Other Resources

  • ConnectSafely: a site where parents, teens and others can talk about safety on the social web. The site has tips for teens and parents, as well as other resources for safe blogging and social networking: connectsafely.org
  • GetNetWise: offers a comprehensive, searchable listing of tools to help protect kids on the Internet: getnetwise.org
  • Parent Port: set up by the UK’s media regulators to establish and enforce standards across the media to protect children from inappropriate material: parentport.org.uk
  • Childnet: highlights the gap that exists between children’s real experience online and adult awareness of these experiences: childnet-int.org
  • Stop It Now: learn some simple things you can do every day to make sure kids are safe and then teach others: stopitnow.org
  • CEOP: The Parents’ and Carers’ Guide to the Internet - a light hearted and realistic look at what it takes to be a better online parent: thinkuknow.co.uk
  • O2: Keeping kids safe - a guide for parents from mobile operator: o2.co.uk/parents

Q4. How do I report a complaint about a dotXXX website?

A4. Please report any compliants about  dotXXX website to ICM Registry directly at https://icmregistry.com/report


Do you have questions any questions that have not been answered? If so, please contact us, and we will add any useful questions and subsequent answers on this page for others.